Effective Date: 28 April 2025

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Welcome to MatrixPay.com (the “Website”), operated by Omni Matrix Ltd. (“MatrixPay”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

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1. Who We Are

MatrixPay is a white-label payment gateway designed for fintechs, PSPs, ISOs, and ambitious merchants. MatrixPay is operated by Omni Matrix Ltd., a company registered in Malta with company number C90442.

Registered Address:

Omni Matrix Ltd.
Unit 3, Ardent Business Centre
Ortatory Street, Naxxar, NXR 2505, Malta

Contact: contact@omnimatrix.com

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2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, company name, phone number, and other contact details you provide.
• Technical Data: IP address, browser type, device type, operating system, and browsing activity.
• Usage Information: Pages you visit, time spent on the site, links clicked, and interaction data.
• Communication Information: Records of communications you send to us, such as emails or inquiries.

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3. How We Use Your Information

We use your information to:

• Provide and operate our services.
• Respond to your inquiries and communicate with you.
• Improve our Website, services, and user experience.
• Comply with legal obligations and enforce our terms and policies.
• Send marketing communications (where permitted by law and subject to your preferences).

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4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party vendors that help us operate our Website and services (e.g., hosting, analytics).
• Legal Authorities: If required by law or to protect our rights or the rights of others.
• Business Transfers: In connection with any merger, sale of assets, financing, or acquisition.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

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5. International Data Transfers

As a company registered in Malta, we comply with the European Union General Data Protection Regulation (GDPR). If you are accessing our Website from outside the EU, please be aware that your information may be transferred to, stored, and processed within the EU.

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6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access the personal data we hold about you.
• Right to request correction or deletion of your personal data.
• Right to object to processing or restrict processing.
• Right to data portability.
• Right to withdraw consent (where we rely on your consent).

To exercise any of these rights, please contact us at contact@omnimatrix.com.

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7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

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8. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

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9. Cookies

MatrixPay.com uses cookies and similar tracking technologies to enhance your experience. For more information, please review our Cookie Policy (link to be added).

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10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically. Changes will be posted on this page and will become effective immediately upon posting.

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12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Omni Matrix Ltd.

Email: contact@omnimatrix.com

Registered Office: Unit 3, Ardent Business Centre, Ortatory Street, Naxxar, NXR 2505, Malta

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